Unisys Recruitment: Unisys schedule to hire Service Desk Associate (International Voice Support) – Engineering Fresher for 2021. Freshers can also apply. The location of the job is Bangalore. The details for Unisys hiring process are provided below.
Table of Contents
Unisys is a worldwide information technology company. We provide a portfolio of IT services, software, and technology that solves critical problems for clients. We specialize in helping clients secure their operations, increase the efficiency and utilization of their data centers, enhance support to their end users and constituents, and modernize their enterprise applications.
Unisys Recruitment:
| Company Name | Unisys India Pvt Ltd |
| Website | www.unisys.com |
| Job Role | Service Desk Associate (International Voice Support) – Engineering Fresher |
| Qualification | Bachelor’s Degree |
| Experience | Freshers |
| Salary | As per Company Standards |
| Location | Bangalore, Karnataka, India |
Skills, Experience:-
You will be successful in this role if you have:
Apply in Latest City wise and Batch wise Jobs :
| Hyderabad Jobs | Click here |
| Bangalore Jobs | Click here |
| Chennai Jobs | Click here |
| Delhi NCR Jobs | Click here |
| Mumbai Jobs | Click here |
| Pune Jobs | Click here |
| Kolkata Jobs | Click here |
| Across India Jobs | Click here |
| Other Cities Jobs | Click here |
| 2021 Batch Jobs | Click here |
| 2020 Batch Jobs | Click here |
| 2019 Batch Jobs | Click here |
| 2018 Batch Jobs | Click here |
| Government Jobs | Click here |
- Excellent verbal and written communication.
- Willingness and ability to work in shifts (24 x 7)
- Good Knowledge Of Operating Systems, Hardware, Networking and MS Applications
- Multitasking and coordination skills
- Team Player
- Well versed with technology (understanding of networks, monitoring, DBMS, Windows)
- Good knowledge of Microsoft Office Suite (Word, Excel, Outlook etc.)
- Excellent judgment skills to be able to properly evaluate situations and immediately provide effective solutions
- Experience:-No prior experience required
Join Telegram for All Top MNCs Jobs Updates
Position Overview:-
- The primary role of a service desk associate is to answer customer requests for assistance by email, chat, web or over the phone. This role is crucial to ensuring customer requirements are met in terms of communication, prioritising, escalating and resolving incidents and requests.
Responsibilities:-
- First point of contact for all end-user reported issues or requests
- Typically provides technical support for Internal and External customers
- Responsible for providing the first-line of telephone technical support of hardware, Operating Systems, sub-systems, and/or applications for customers and/or employees
- Applies basic diagnostic techniques to identify problems, investigate causes and recommend solutions to correct common failures
- Takes end to end Ownership of End User Issues till resolution and follow up as mandated by the process requirements
- Escalates complex problems to the Remote Support Engineering staff or Field Engineering
- Maintains call quality and response times as per the agreed SLA’s. Maintains records of calls and ensure all cases are updated in the system
How to Apply for Unisys Recruitment 2021:
All interested and eligible candidates have to apply for the Unisys through the link provided below.
Apply Link: Click Here
Also Apply in Latest Off Campus Drive of Below Top MNCs :
Subscribe us on YouTube for Campus Placement Preparation!!
Join our Telegram Channel for Instant job Updates !!
Follow us on Instagram for Interview Tips and Tricks!!
Follow us on Linked in for Referral Jobs Updates !!
