Wipro Recruitment for Freshers 2022 Hiring as Trainee | Wipro Off campus Drive 2022 | Registration Open
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Wipro Recruitment for Freshers 2022 : Wipro Announced a Virtual Off Recruitment for Hiring a Freshers Candidates . Interested Jobseeker can go through this Job post to know further details about Wipro Hiring 2022 and Apply to the Wipro Recruitment 2022 through the Registration link available at the end of this post. The more details about Wipro Off campus Eligibility Criteria and Recruitment Pattern 2022 are discussed below.
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About Company : Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading global information technology, consulting and business process services company. We harness the power of cognitive computing, hyper-automation, robotics, cloud, analytics and emerging technologies to help our clients adapt to the digital world and make them successful. A company recognized globally for its comprehensive portfolio of services, strong commitment to sustainability and good corporate citizenship, we have over 220,000 dedicated employees serving clients across six continents. Together, we discover ideas and connect the dots to build a better and a bold new future.
Wipro Recruitment for Freshers 2022 Details :
| Company Name: | Wipro India |
| Company Website: | www.wipro.com |
| Job Role: | IT Service desk Executive |
| Qualification : | BE/B.Tech/Any Graduate Degree |
| Batch : | Any Batch |
| Last Date: | ASAP |
| Job Location : | Navi Mumbai, Delhi, Pune, Bangalore, Chennai, New Delhi, Hyderabad. |
| Experience: | Freshers |
| Salary: | Best in Industry |
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Wipro Recruitment for Freshers 2022 – Job description
- IT Service Desk Agent L1
- Qualification: Full Time Graduation and above (Minimum graduation is mandatory)
- Salary – As per market standards
- Location: Navi Mumbai, Delhi, Pune, Bangalore, Chennai, New Delhi, Hyderabad.
- Interview rounds: Telephonic round, SpeechX (Voice & Accent) assessment.
- Language: Proficient in English (Read + Write + Speak)
- Equivalent test of spoken and written and technical IT specific knowledge in both and English
Role purpose:
Job Description
- Answer calls and Service Requests from end users and track status and progress to resolution.
- Main responsibilities:
- Adherence to policies and procedures, closure of open calls after resolution.
- Major activities:
- Opens, logs, prioritizes, assigns, and closes calls logged in the IT SD
- Asks the Customer End User for all relevant information concerning the call made or issue reported by the Customer End User
- Attempts to resolve the defined inquiries while on the telephone, to meet the agreed upon Service Level for First Call Resolution
- Routes the enquiries to Resolver Groups as appropriate
- Re-routes misdirected calls
- Escalates tickets which have not been resolved by SD, in accordance with Customer escalation procedures
- Provides status and updates on tickets to authorized users
- Reopens Ticket / Creates new ticket to follow up if the user indicates that the inquiry was not resolved to their satisfaction
- Makes recommendations for updates to the KB database
Eligibility Criteria:
5 days working and any 2 week offs.
Should be flexible in 24*7 shifts.
Excellent Communication
A Graduate degree in Management Studies, Business, Marketing, or any other related discipline (Full time Graduation)
Confirmable working in Rotational shifts
How to Apply for Wipro Recruitment for Freshers 2022 ?
All Interested and Eligible Candidates can Apply for Wipro Off campus Drive 2022 using below Registration Link before the Last date.
Apply Link : Click here
Wipro Recruitment for Freshers 2022 – Frequently Asked Questions
How to apply for Wipro Off Campus 2022?
To apply for the Wipro Off Campus drive 2022, you have to check the official site https://careers.wipro.com/ or Fresheropenings.com.
Does Fresheropenings.com provide Wipro Off Campus 2022 Alerts?
Yes, Freshersopenings.com provides Wipro Off Campus 2022 Drive Alerts continuously.
What is the Wipro Selection Process?
Aptitude Test, Technical & Interview Rounds.
