Alight Off Campus Drive 2023: Hiring As Trainee Associate
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Alight Off Campus Drive 2023: Alight posted an announcement for off-campus hiring in 2023 for freshers for the post of Trainee Associate for BE/ B.Tech Or Higher on Alight’s official job website. Interested individuals can read this job posting to learn more about the Alight Recruitment 2023. Using the registration link at the end of this post, they can then apply for the Alight Off Campus Drive 2023.
We have provided detailed information on Alight Recruitment 2023, Alight Off Campus Eligibility, Job Role, Criteria, and Recruitment Pattern 2023.
With an unwavering belief that a company’s success starts with its people, Alight Solutions is a leading cloud-based provider of integrated digital human capital and business solutions. Leveraging proprietary AI and data analytics, Alight optimizes business process as a service (BPaaS) to deliver superior outcomes for employees and employers across a comprehensive portfolio of services. Alight allows employees to enrich their health, wealth and work while enabling global organizations to achieve a high-performance culture. Alight’s 15,000 dedicated colleagues serve more than 30 million employees and family members. Learn how Alight helps organizations of all sizes, including over 70% of the Fortune 100
Alight Off Campus Drive 2023 | More Details
|Job Role||Trainee Associate|
|Salary||As Per Company Standards|
- Call/Email/Case/Chat Resolution
- Simple information inquiries
- Dispatching tickets when unable to resolve within group
- Data input that can be done as 1st contact resolution (real-time communication channel)
- Answer and greet customer’s calls in a courteous, friendly and professional manner using NGA HR policies, procedures and/or practices.
- Listen attentively to customer needs/concerns; demonstrate empathy.
- Clarify customer requirements; probe for and confirm understanding of requirements and/or problem as the first contact resolution.
- Confirm customer understanding of the solution and provide additional customer assistance/education, as needed.
- Prepare and complete accurate work and update customer ticket/file via system.
- Conduct correspondence with customers and team members.
- Communicate effectively with individuals/team to ensure high quality and timely expedition of customer requests.
- Effectively transfer misdirected customer requests to the appropriate party.
- Contribute ideas on ways to resolve problems to better serve the customer and/or improve productivity.
- Participate in activities designed to improve customer satisfaction and business performance.
- Occasionally use decision-support tools to answer complex questions or to verify subject matter details.
- Solve problems that are sometimes unstructured and that may require reliance on conceptual thinking.
- Offer solutions to issues that are often non-standard/non-routine and require some clarification.
- Maintain a broad knowledge of Alight HR’s services (HR Administration, Talent Administration etc.)
- Activities involve different and unrelated processes and methods.
- The decision regarding what needs to be done depends on the analysis of the subject, phase or issues involved and a chosen course of action may have to be selected from many alternatives.
- Unusual or complex situations and problem solving are deferred to higher levels for approval prior to implementation.
We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.
Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units.
How to Apply for Alight Off Campus Drive 2023?
All interested and Eligible candidates can apply for the Alight Off Campus Drive 2023 by the following Registration link as soon as possible before the Last Date.
Apply now:- Click here to apply
For more job details :- Click here
Alight Off Campus Drive 2023 – Frequently Asked Questions
How to apply for Alight Off Campus Drive 2023?
To apply for the Alight Recruitment 2023, you have to check the official site of Alight or Fresheropenings.com
Does Fresheropenings.com provide Alight Off Campus Drive 2023 Alerts?
Yes, Freshersopenings.com provides Alight Recruitment 2023 Alerts continuously.
What is the Alight Selection Process?
Aptitude Test, Technical & Interview Rounds.
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