CGI Careers Recruitment 2023: Hiring For Service Desk Technical Analyst | Apply Now
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CGI Careers Recruitment 2023 : CGI official career website published an off-campus hiring 2023 announcement. To get more information about the CGI Careers Recruitment 2023, interested candidates may read this job post. They can then apply to the CGI Off Campus Drive 2023 by using the registration link at the end of this article.
We have provided the detailed information on CGI Careers Recruitment 2023, CGI Off Campus Eligibility, Job Role, Criteria, and Recruitment Pattern 2023.
At CGI, we’re a team of builders. We call our employees members because all who join CGI are building their own company – one that has grown to 72,000 professionals located in 40 countries. Founded in 1976, CGI is a leading IT and business process services firm committed to helping clients succeed. We have the global resources, expertise, stability and dedicated professionals needed to achieve. At CGI, we’re a team of builders. We call our employees members because all who join CGI are building their own company – one that has grown to 72,000 professionals located in 40 countries. Founded in 1976, CGI is a leading IT and business process services firm committed to helping clients succeed. We have the global resources, expertise, stability and dedicated professionals needed to achieve results for our clients – and for our members. Come grow with us. Learn more at www.cgi.com.
This is a great opportunity to join a winning team. CGI offers a competitive compensation package with opportunities for growth and professional development. Benefits for full-time, permanent members start on the first day of employment and include a paid time-off program and profit participation and stock purchase plans. We wish to thank all applicants for their interest and effort in applying for this position, however, only candidates selected for interviews will be contacted. No unsolicited agency referrals please.
CGI Careers Recruitment 2023 | More Details
|Job Role||Service Desk Technical Analyst|
|Qualification||Bachelor’s degree in Computer Science|
|Salary||As Per Company Standards|
We are looking for an experienced Java Backend Developer to join our team. The ideal candidate should be passionate about coding and developing scalable and high-performance applications. You will work closely with our front-end developers, designers, and other members of the team to deliver quality solutions that meet the needs of our clients.
Bachelor’s degree in Computer Science or related field or higher with minimum 3 years of relevant experience.
Level 1 | 1- 3 YEARS Respond to requests for technical assistance by following prescribed procedures. Research reported incidents using available information sources and tools. Diagnose, triage and resolve hardware, software, applications or basic network-related incidents Log all contacts and document all the activities and results accurately and completely within the incident management tool. Assign unresolved tickets to the appropriate support team. Proactively monitor, follow up and expedite the resolution of assigned and pending tickets. Identify and escalate tickets requiring urgent attention and action.
Stay current with system information, changes and updates. Adhere to work schedules, attendance and leave policies. Expected to work in a 24/7 environment on rotational shifts Comply with CGI and Client’s IS/IT policies, code of conduct and quality standards Participate in the recruitment process for initial member screening Excellent speaking and writing skills in English with a neutral accent, correct grammar and syntax Knowledge of customer service principles and practices, ITIL and ITSM Knowledge of IT applications, systems and networks Experience in handling technical support for an international organization Problem analysis and solving Learning, adaptability and attention to detail Ability to type while handling customer contact Tolerance to stress, performance driven and continuously improving work experience required: Worked as Service Desk / Helpdesk support technician as Level 1 technicians within his/her team, handling calls in for an internatational / Global clent (preferred North Amercian/ European experience).
- Customer Service & Support
What you can expect from us:
Insights you can act on
While technology is at the heart of our clients’ digital transformation, we understand that people are at the heart of business success.
How to Apply for CGI Careers Recruitment 2023?
All interested and Eligible candidates can apply for the CGI Careers Recruitment 2023 by the following apply link as soon as possible before the Last Date.
Apply now:- Click here to apply
For more job details :- Click here
CGI Careers Recruitment 2023 – Frequently Asked Questions
How to apply for CGI Hiring 2023?
To apply for the CGI Careers Recruitment 2023, you have to check the official site of CGI or Fresheropenings.com.
Does Fresheropenings.com provide CGI Careers Recruitment 2023 Alerts?
Yes, Freshersopenings.com provides CGI Off Campus Drive 2023 Alerts continuously.
What is the CGI Selection Process?
Aptitude Test, Technical & Interview Rounds.
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