Concentrix Careers Hiring 2023: Hiring For Trainer II | Apply Now
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Concentrix Careers Hiring 2023 : Concentrix official career website published an off-campus hiring 2023 announcement. To get more information about the Concentrix Off Campus Hiring 2023, interested candidates may read this job post. They can then apply to the Concentrix Off Campus Drive 2023 by using the registration link at the end of this article.
We have provided the detailed information on Concentrix Careers Hiring 2023, Concentrix Off Campus Eligibility, Job Role, Criteria, and Recruitment Pattern 2023.
We will be the greatest customer engagement services company in the world, rich in diversity and talent. In everything we do, we believe in doing right by and for people— our clients, their customers, our staff, our communities, and our planet. We challenge conventions, create experiences beyond expectation, and deliver outcomes unimagined.
Concentrix Careers Hiring 2023 | More Details
|Job Role||Trainer II|
|Qualification||Graduate in any discipline|
|Salary||As Per Company Standards|
|Job Location||IND Vadodara – Alembic Building II|
Concentrix is a technology-enabled global business services company specializing in customer engagement and improving business performance. We partner with ambitious, progressive executives around the world to future-proof their business and stay ahead of the competition and customer expectations.
Role & Key Responsibilities: –
- Responsible for day-to-day functional direction of agents within the program training classroom environment, including student progress monitoring for the duration of training, providing coaching and developmental feedback and readiness recommendations
- Utilize effective presentation and facilitation skills including creative training techniques and adult/accelerated learning techniques using a variety of training delivery modalities in a classroom environment
- Prepare and present training materials through classroom learning, hands on demonstrations and supporting activities
- Accountable for achieving individual training performance metrics
- Support and partner with Operations to transition agents from training to production environment, ensuring competency levels meet business standards
- Maintain relevant product knowledge for each account by taking calls, attending client and cross functional meetings (as needed), and side by side observations
- Ensure effective, consistent communication with managers, peers, and other resource groups, including day-to-day informal interaction with clients
- May support the Instructional Design team in designing and developing training materials for various instructional delivery methods including: computer-based training, interactive classroom training and written job aids
- Measure the effectiveness of training programs using various feedback methods – focus groups, interviews and surveys that will lead to enhancement of training resources and programs based on results of evaluation
- Recommend curriculum modifications to Training Manager/Supervisor on the basis of internal customer feedback and/or Training Needs Analysis
- Participate and contribute to continuous learning culture by maintaining engagement on change management, product and services releases, policies, processes and procedures
- Key Skills and knowledge-
- Minimum 3 years of work experience in a relevant voice process. Should be from premium contact centres .
- Minimum 1 year Ecommerce/Sales experience is required as a trainer.
- Certified trainer from any renowned organization.
- Excellent English and Hindi communication skills.
How to Apply for Concentrix Careers Hiring 2023?
All interested and Eligible candidates can apply for the Concentrix Careers Hiring 2023 by the following apply link as soon as possible before the Last Date.
Apply now:- Click here to apply
For more job details :- Click here
Concentrix Careers Hiring 2023 – Frequently Asked Questions
How to apply for Concentrix Hiring 2023?
To apply for the Concentrix Careers Hiring 2023, you have to check the official site of Concentrix or Fresheropenings.com.
Does Fresheropenings.com provide Concentrix Careers Hiring 2023 Alerts?
Yes, Freshersopenings.com provides Concentrix Off Campus Drive 2023 Alerts continuously.
What is the Concentrix Selection Process?
Aptitude Test, Technical & Interview Rounds.
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