Hilton Careers 2023: Hiring Freshers As Guest Service Agent / Associate
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Hilton Careers 2023 : Hilton career website published an off-campus hiring 2023 announcement. To get more information about the Hilton Careers 2023, interested candidates may read this job post. They can then apply to the Hilton Off Campus Recruitment 2023 by using the registration link at the end of this article.
We have provided the detailed information on Hilton Careers 2023, Hilton Off Campus Eligibility, Job Role, Criteria, and Recruitment Pattern 2023.
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
Hilton Careers 2023 | More Details
|Job Role||Guest Service Agent / Associate|
|Salary||As Per Company Standards|
A Guest Service Agent provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required.
What will I be doing?
As Guest Service Agent, you will serve on the Front Office Team, to provide services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. A Guest Service Agent truly influences the first impressions of our Guests and, therefore, are responsible for performing the following tasks to the highest standards:
- Achieve positive outcomes from Guest queries in a timely and efficient manner
- Ensure an efficient reception experience for Guests, including check in/out, and complete audit procedures, as required
- Ensure that the Guest Service Manager is kept fully aware of any relevant feedback from guests and, or, other departments
- Demonstrate a high level of customer service at all times
- Attend appropriate training courses, when required, and assist with the Night Team’s training and development efforts
- Demonstrate a knowledge of hotel room categories, room rates, packages, promotions and other general product knowledge necessary to perform daily duties
- Maximize room occupancy and use up-selling techniques to promote hotel services and facilities
- Use the correct procedures regarding the acceptance of foreign currencies, credit cards and cash in accordance with the hotel credit policy
- Comply with hotel security, fire regulations and all health and safety legislation
- Act in accordance with policies and procedures when working with front of house equipment and property management systems
- Follow company brand standards
- Assist other departments, as necessary
What are we looking for?
Guest Service Agents serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
- Previous experience in a customer-focused industry
- Positive attitude and good communication skills
- Commitment to delivering a high level of customer service
- Excellent grooming standards
- Calm, efficient, and organized with great attention to detail
- Ability to multi-task while maintaining a positive attitude when working with a Guest
- Professional manner with an emphasis on hospitality and guest service
- Ability to work on your own and as part of a team
- Competent level of IT proficiency
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
- Previous experience in cash handling
- Front Office/Concierge experience in the hotel, leisure, and/or entertainment sectors
- Conflict resolution experience
How to Apply for Hilton Careers 2023?
All interested and Eligible candidates can apply for the Hilton Careers 2023 by the following apply link as soon as possible before the Last Date.
Apply now:- Click here to apply
For more job details :- Click here
Hilton Careers 2023 – Frequently Asked Questions
How to apply for Hilton Recruitment 2023?
To apply for the Hilton Careers 2023, you have to check the official site of Hilton or Fresheropenings.com.
Does Fresheropenings.com provide Hilton Off Campus Drive 2023 Alerts?
Yes, Freshersopenings.com provides Hilton Recruitment 2023 Alerts continuously.
What is the Hilton Selection Process?
Aptitude Test, Technical & Interview Rounds.
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