ICICI Bank Recruitment 2023 : Hiring for Freshers as Phone Banking Officer

ICICI Bank Recruitment 2023
ICICI Bank Recruitment 2023

ICICI Bank Recruitment 2023 : Hiring for Freshers as Phone Banking Officer | Registration Link Available

ICICI Bank Recruitment 2023 : ICICI Bank announce Recruitment for Any Degree Graduate Candidates through its Official Portal. Interested Jobseeker can go through this Job post to know further details about ICICI Bank Hiring 2023 and Apply to the ICICI Bank Recruitment 2023 through the Registration link available at the end of this post. The more details about ICICI Bank Exam date 2022, ICICI Bank Eligibility Criteria and ICICI Bank Recruitment Pattern 2022 are discussed below.

About ICICI Bank : ICICI Bank Limited is an Indian multinational bank and financial services company headquartered in Mumbai. It offers a wide range of banking products and financial services for corporate and retail customers through a variety of delivery channels and specialized subsidiaries in the areas of investment banking, life, non-life insurance, venture capital and asset management.

The Industrial Credit and Investment Corporation of India (ICICI) was a government institution established on 5 January 1994 and Sir Arcot Ramasamy Mudaliar was elected as the first Chairman of ICICI Ltd. It was structured as a joint-venture of the World Bank, India’s public-sector banks and public-sector insurance companies to provide project financing to Indian industry.

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ICICI Bank was established by ICICI, as a wholly owned subsidiary in 1994 in Vadodara. The bank was founded as the Industrial Credit and Investment Corporation of India Bank, before it changed its name to ICICI Bank. In October 2001, the Boards of Directors of ICICI and ICICI Bank approved the merger of ICICI and two of its wholly-owned retail finance subsidiaries, ICICI Personal Financial Services Limited and ICICI Capital Services Limited, with ICICI Bank. The merger of parent ICICI Ltd. into it’s subsidiary ICICI Bank led to privatization.

ICICI Bank Recruitment 2023 Details :

Recruitment AuthorityICICI Bank
SBI Official Websitehttps://www.icicibank.com/
Job RolePhone Banking Officer
QualificationAny Degree
Job Id33374069
SalaryBest in Industry
Job LocationChennai
Application Last DateASAP

ICICI Bank Recruitment 2023 Eligibility Criteria :

Roles & Responsibilities:

  • Handling and resolving customer complaints/ queries over phone
  • Providing customers with relevant product and service information
  • Cross selling various banking products to customers over phone

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Key skills:

  • Fluency in spoken English & Hindi language
  • Open to work in rotational shifts


  • Passion (Constantly raises the bar for self & team, has a strong execution bias, takes initiatives even in the face of significant difficulties)
  • Customer First (Leverages every customer interaction as an opportunity to make an impact, consistently seeks to understand customer needs, is accessible and responsive)

Job Description

ICICI Bank’s Phone Banking services help customers avail a host of banking features primarily through the phone channel. The Phone Banking Channel at the Bank is strongly connected to all business groups to design service architecture for enabling the customer journey, and relaying customer feedback to product teams. It also supports international branches and ICICI Direct in their phone banking requirements. It is a 24/7 channel designed to enable the transaction capability of a customer and offer products across the financial spectrum to boost the customer portfolio.

As a Phone Banking Officer, you get an opportunity to engage with customers across segments and provide any and every assistance required to ease their banking journey and servicing their banking, financial and investment need. Phone banking officer is responsible for resolving customer queries over the phone on a day -to-day bases providing efficient service, providing customers with relevant products and service information and cross-selling various banking products to our existing customers over the phone. To do so, it is imperative to develop a thorough understanding of the customer’s profile, demographics, banking behavior and portfolio. Hence, this role will also require you to have a flair for identifying sales opportunities and driving revenue, while keeping NPS at the core of your engagement.

How to apply for ICICI Bank Recruitment 2023?

All Interested and eligible candidates can apply for ICICI Bank Hiring 2023 online by registering themselves through the link given below on or before Last Date.

Apply Link : Click Here To Apply

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ICICI Bank Recruitment 2023 – Frequently Asked Questions

How to apply for ICICI Bank Hiring 2023?

To apply for the ICICI Bank Recruitment 2023, you have to check the official site of ICICI Bank or https://fresheropenings.com/

Does Fresheropenings.com provide ICICI Bank Recruitment 2023?

Yes, Fresheropenings.com provides ICICI Bank Hiring 2023 Alerts continuously.

What is the ICICI Bank Selection Process?

Aptitude Test, Technical & Interview Rounds.

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