PhonePe Freshers Recruitment 2023 As Quality Specialist For Any Graduate
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PhonePe Freshers Recruitment 2023 : PhonePe’s official career website published an off-campus hiring 2023 announcement. To get more information about the PhonePe Freshers Recruitment 2023, interested candidates may read this job post. They can then apply to the PhonePe Recruitment 2023 by using the registration link at the end of this article.
We have provided the detailed information on PhonePe Off Campus Drive 2023, PhonePe Off Campus Eligibility, Job Role, Criteria, and Recruitment Pattern 2023.
PhonePe is India’s leading digital payments platform with over 400 million+ registered users. Using PhonePe, users can send and receive money, recharge mobile, DTH, data cards, pay at stores, make utility payments, buy gold, and make investments. PhonePe went live for customers in August 2016 and was the first non-banking UPI app and offered money transfer to individuals and merchants, recharges and bill payments to begin with. In 2017, PhonePe forayed into financial services with the launch of digital gold, providing users with a safe and convenient option to buy 24-karat gold securely on its platform. PhonePe has since launched Mutual Funds and Insurance products like tax-saving funds, liquid funds, international travel insurance, Corona Care, a dedicated insurance product for the COVID-19 pandemic among others.
PhonePe launched its Switch platform in 2018, and today its customers can place orders on over 300 apps including Ola, Myntra, IRCTC, Goibibo, RedBus, Oyo etc. directly from within the PhonePe mobile app. PhonePe is accepted at over 18 million merchant outlets across 500 cities nationally.
PhonePe Freshers Recruitment 2023 | More Details
|Job Role||Quality Specialist|
|Batch||Any Batch(2022 & 2023 Preferred)|
|Salary||As per company standards|
A CX Quality Specialist will help transform PhonePe’ s Customer Experience and Operations through education, empowerment, and coaching of support representatives (in-house and vendor partners). Achieving best-in-class quality in Customer Experience at scale is the primary goal of this role.
- Interpret and implement Quality Assurance/Quality Management programs
- Evaluate adequacy of existing Quality audit framework and apply/recommend continuous improvement techniques to maintain best-in-class Quality Management process.
- Perform Quality audits and devise procedures and directions for recording and reporting this data
- Adept knowledge of Coaching and Mentorship skills and the ability to be able to trickle this down to the customer support teams (in-house and vendor partners)
- Ensure smooth change management and knowledge transfer across all Customer Support teams (in-house and vendor partners).
- Derive themes and insights basis audits completed that can translate into actionable process improvement items
- Collaborate with internal and external stakeholders to drive customer effectiveness and operational efficiency
- Partner closely with the Training, Content Strategy and Process Design teams to identify knowledge/skill
PhonePe Full Time Employee Benefits (Not applicable for Intern or Contract Roles)
- Insurance Benefits – Medical Insurance, Critical Illness Insurance, Accidental Insurance, Life Insurance
- Wellness Program – Employee Assistance Program, Onsite Medical Center, Emergency Support System
- Parental Support – Maternity Benefit, Paternity Benefit Program, Adoption Assistance Program, Day-care Support Program
- Mobility Benefits – Relocation benefits, Transfer Support Policy, Travel Policy
- Retirement Benefits – Employee PF Contribution, Flexible PF Contribution, Gratuity, NPS, Leave Encashment
- Other Benefits – Higher Education Assistance, Car Lease, Mobile & Broadband Reimbursements, Salary Advance Policy
How to Apply for PhonePe Freshers Recruitment 2023?
All interested and Eligible candidates can apply for the PhonePe Off Campus Drive 2023 by the following apply link as soon as possible before the Last Date.
Apply now:- Click here to apply
For more job details :- Click here
PhonePe Freshers Recruitment As Quality Specialist – Frequently Asked Questions
How to apply for PhonePe Freshers Recruitment 2023?
To apply for the PhonePe Recruitment 2023, you have to check the official site of PhonePe or Fresheropenings.com.
Does Fresheropenings.com provide PhonePe Off Campus Drive 2023 Alerts?
Yes, Freshersopenings.com provides PhonePe Off Campus Drive 2023 Alerts continuously.
What is the PhonePe Selection Process?
Aptitude Test, Technical & Interview Rounds.
Also Apply in Latest Off Campus Drive of Below Top MNCs :