Wipro Careers 2023: Hiring As Process Associate | Apply Now
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Wipro Careers 2023 : Wipro career website published an off-campus hiring 2023 announcement. To get more information about the Wipro Careers 2023, interested candidates may read this job post. They can then apply to the Wipro Off Campus Recruitment 2023 by using the registration link at the end of this article.
We have provided the detailed information on Wipro Careers 2023, Wipro Off Campus Eligibility, Job Role, Criteria, and Recruitment Pattern 2023.
About Company:-
Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs.
We leverage our holistic portfolio of capabilities in consulting, design, engineering, operations, and emerging technologies to help clients realize their boldest ambitions and build future-ready, sustainable businesses.
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Wipro Careers 2023 | More Details
| Company Name | Wipro |
| Website | https://www.wipro.com/ |
| Job Role | Process Associate |
| Qualification | Any undergraduate, graduate, post graduate, diploma or equivalent |
| Batch | 2022/2023 |
| Salary | As Per Company Standards |
| Job Location | Greater Kolkata |
| Last Date | ASAP |
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Candidate Specifications
Must
- Any undergraduate, graduate, post graduate, diploma or equivalent
- Very Good written communication skills
- Previous experience in the health care processing/chat process is preferred.
- Experience of 1-2 years if not fresher willing to work with all parameters.
- Age between 18 yrs – 45 yrs.
- Residing in transport boundaries.
- Willing to work in night shifts a& late evening shifts.
Good to Have
- Call Center/Chat Experience.
Critical Skills Required
- Typing speed >= 30 wpm
- Basic computer knowledge with proficiency in keyboard skills especially with numbers
- Ability to use the phone system.
- Customer Service and chat/email soft skills
- Knowledge of Products
- Knowledge of Procedures
- Familiarity with the computer basics.
- Good logical and analytical skills
Principal Job Responsibilities
- Quickly and accurately performing multi-tasks like documenting information, seeking information, problem solving and updating by researching on data,
- Demonstrate strong work ethics by maintaining confidentiality of information
- Answer client chats and assist customers with immediate response support needs, handle/route accordingly delivering support for all customers.
- Log Customer calls/chats.
- Provide first level support on medical insurance related queries using documented procedures.
- Identify and provide input on unique or recurring customer problems.
- Ensure proper escalation procedures.
- Ability to learn and apply detailed procedures
- Working effectively as a team member and facilitate cooperative environment
Selection Procedure:
- Candidates to undergo typing test and qualify as per the requirement stated above.
- Candidates must undergo a business writing skill assessment that will include basic comprehension, English writing skills.
- Post clearing the written English assessment the candidate will be interviewed by the Ops team (two rounds) for final decision.
- Redeployed employees too will have to go through the written English assessment and Ops interview rounds.
- Any deviation to the above will be on process head approval only
Inbound and Outbound Chat
How to Apply for Wipro Careers 2023?
All interested and Eligible candidates can apply for the Wipro Careers 2023 by the following apply link as soon as possible before the Last Date.
Apply now:- Click here to apply
For more job details :- Click here
Wipro Careers 2023 – Frequently Asked Questions
How to apply for Wipro Recruitment 2023?
To apply for the Wipro Careers 2023, you have to check the official site of Wipro or Fresheropenings.com.
Does Fresheropenings.com provide Wipro Off Campus Drive 2023 Alerts?
Yes, Freshersopenings.com provides Wipro Recruitment 2023 Alerts continuously.
What is the Wipro Selection Process?
Aptitude Test, Technical & Interview Rounds.
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