Amazon Recruitment Drive 2023 for Device Technical Support | Apply now
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Amazon Recruitment Drive 2023: Amazon posted an announcement for off-campus hiring in 2023 for freshers for the post of Device Technical Support for B.E/B.Tech on Amazon’s official job website. Interested individuals can read this job posting to learn more about the Amazon Recruitment Drive 2023. Using the registration link at the end of this post, they can then apply for the Amazon Recruitment Drive 2023.
We have provided detailed information on Amazon Recruitment 2023, Amazon Off Campus Eligibility, Job Role, Criteria, and Recruitment Pattern 2023.
About Company:-
Amazon.com – a place where builders can build. We hire the world’s brightest minds and offer them an environment in which they can invent and innovate to improve the experience for our customers. A Fortune 100 company based in Seattle, Washington, Amazon is the global leader in e-commerce. Amazon offers everything from books and electronics to apparel and diamond jewelry. We operate sites in Australia, Brazil, Canada, China, France, Germany, India, Italy, Japan, Mexico, Netherlands, Spain, United Kingdom and United States, and maintain dozens of fulfillment centers around the world which encompass more than 26 million square feet.
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Technological innovation drives the growth of Amazon, offering our customers more selection, convenient shopping, and low prices. Amazon Web Services provides developers and small to large businesses access to the horizontally scalable state of the art cloud infrastructure like S3, EC2, AMI, CloudFront and SimpleDB, that powers Amazon.com. Developers can build any type of business on Amazon Web Services and scale their application with growing business needs.
We want you to help share and shape our mission to be Earth’s most customer-centric company. Amazon’s evolution from Web site to e-commerce partner to development platform is driven by the spirit of invention that is part of our DNA. We do this every day by inventing elegant and simple solutions to complex technical and business problems. We’re making history and the good news is that we’ve only just begun.
Amazon Recruitment Drive 2023 | More Details
| Company Name | Amazon |
| Website | www.amazon.com |
| Job Role | Device Technical Support |
| Qualification | Bachelor’s Degree |
| Batch | 2022/23 |
| Experience | 0-1 Years (Entry Level) |
| Job id | 230099917 |
| Salary | Best in Industry |
| Job Location | Work From Home |
| Last Date | ASAP |
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Knowledge & Skills Required Customer Focus:
- Excellent customer service skills, including maintaining focus on the customer issue in a fast-paced environment
- Ability to empathize with and prioritize customer needs
- Demonstrates interpersonal skills with a diverse customer base
- Demonstrates conflict resolution, negotiation, and de-escalation skills
- Demonstrates ownership to resolve challenging customer issues, escalating when necessary
- Ability to determine customer needs and provide appropriate solutions
- Maintain regular and reliable attendance, including the daily schedule as assigned
- Flexible with the working schedule; may be expected to work weekends, holidays and events
- Ability to work overtime as required by business – as much as 60 hours a week, most often occurring in the weeks surrounding the Christmas holiday season
Technical Aptitude:
- Familiarity with variety of Device Platforms (Desktops, Laptops, Tablets, Mobiles, Gaming consoles, Streaming devices) and Digital Services (Videos, Music, Apps, Video Games, streaming content, Cloud Storage) and associated technical terminologies
- In-depth knowledge of Wi-Fi technologies (Devices / Connectivity / Types)
- Working knowledge of all kinds of mobile and computer OS ( Mac / iOS / Windows )
- Ability to translate complex technical information / instructions into a simple language that would ensure seamless trouble shooting
- Basic awareness about Amazon’s Devices and Digital Services (Subscriptions)
- Awareness of latest trends and developments in the technology industry
- Technically inclined with a drive to challenge existing processes and innovate
Communication Skills:
- Excellent communication skills (written and verbal)
- Ability to communicate correctly and clearly with all customers
- Excellent documentation skills
- Good comprehension skills – ability to clearly understand and state the issues customers present
- Ability to concentrate – follow customers issues without distraction to resolution
- Good composition skills – ability to compose a grammatically correct, concise, and accurate written response
- Work successfully in a team environment as well as independently
Problem Solving Skills:
- Effective problem solving skills including decision making, time management and immediate prioritization of tasks as assigned
- Ability to approach problems logically and rationally
- Action oriented and self-disciplined
- Organized and detail-oriented
- Ability to quickly and effectively prioritize work time in various departments to meet business need
- Ability to maintain composure in highly escalated situations
- Qualified candidates will be comfortable in a multi-tasking, high-energy environment. They will be creative and analytical problem solvers with a passion for excellent customer service
Description
An Amazon Digital & Device Alexa Support Associate is a critical part of our mission to deliver timely, accurate and professional customer service to all Amazon customers. This vital position requires an action-oriented, flexible problem-solver who will assist customers in expediting orders and correcting post-sales problems.
Associates communicate with customers primarily through mail, chat and phone and utilize a variety of software tools to navigate customer accounts, research and review policies and communicate effective solutions in a fun and fast-paced environment.
Are you curious about new platforms and technologies and have a desire to deliver world-class customer service? Are you excited by the idea of owning a problem and innovating on behalf of customers? Can you deal with ambiguity and keep up with the pace of a company whose cycles are measured in weeks, not years?
Amazon introduced the first Kindle in 2007 — at that time, it offered 90,000 eBooks and sold out 5.5 hours after the announcement. Since then, we have expanded to become the best-selling e-reader family in the world. We have gone beyond Kindle with our powerhouse Fire tablets, built for work and play with our Fire operating system. For streaming media lovers, we have created Amazon Fire TV, Fire TV Stick, and Fire TV Edition with voice search.
Fire TV devices come with access to 500,000 movies, TV shows, and tens of thousands of channels, and apps. In 2014, we introduced Amazon Echo and Alexa, the voice service that powers Echo and other devices so customers can play music, control their smart homes, and get information, news, weather, and more using just their voice. Alexa is now integrated with over 20,000 third party devices from 3,500 brands. Alexa has 50,000 skills and developers in 180 countries. Want to know more, join our team!
How to Apply for Amazon Recruitment Drive 2023?
All interested and Eligible candidates can apply for the Amazon Recruitment Drive 2023 by the following Registration link as soon as possible before the Last Date.
Apply now:- Click here to apply
For more job details :- Click here
Amazon Recruitment Drive 2023 – Frequently Asked Questions
How to apply for Amazon Recruitment Drive 2023?
To apply for the Amazon Recruitment Drive 2023, you have to check the official site of Amazon or Fresheropenings.com
Does Fresheropenings.com provide Amazon Recruitment Drive 2023 Alerts?
Yes, Freshersopenings.com provides Amazon Recruitment Drive 2023 Alerts continuously.
What is the Amazon Selection Process?
Aptitude Test, Technical & Interview Rounds.
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