American Express Recruitment
American Express Recruitment

American Express Recruitment: American Express schedule to hire TCPS Analyst I- French Language for 2021. The location of the job is Gurgaon. The detailed eligibility criteria and American Express application process are given below. Continue reading to find out the Eligibility criteria, educational qualifications and Job Role.

American Express knows that with the right backing, people and businesses have the power to progress in incredible ways. Whether American Express supporting our customers’ financial confidence to move ahead, taking commerce to new heights, or encouraging people to explore the world, American Express colleagues are constantly redefining what’s possible — and American Express proud to back each other every step of the way.

American Express Recruitment:

CompanyAmerican Express
Job Role TCPS Analyst I- French Language
Experience0-3 years
Salary Best In Industry
Job LocationGurgaon, India

Qualifications Required:-

  • Fluency in the French Language – Both verbal and written
  • Graduate with 0 – 3 years of Prior Experience.
  • Ability to work in a deadline-driven environment and maintain strong attention to detail. 
  • Shift Hours –  24X7

Responsibilities:-

  • This is a blended profile that requires a French Linguist to manage the following:
  • Managing inbound customer and seller calls and faxes for all prepaid products like Gift Card and Traveller cheques
  • Handle Claims for lost/Stolen and Unable to Cash Traveller Cheques
  • Handle Escheatment calls and faxes 
  • Process Refund Requests, Overspend, and Excessive Balance cases
  • The candidate should be able to multi-task and prioritize work to ensure a balance is met between regulation, policy, and customer service experience.

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  • Respond to customer escalation and conduct a root cause analysis of the escalation 
  • Leverage expertise in analyzing risk-related data, identifying fraud connections 
  • Manage change effectively to meet/exceed performance targets

At American Express:-

  • American Express knows that with the right backing, people and businesses have the power to progress in incredible ways.
  • Whether American Express supporting our customers’ financial confidence to move ahead, taking commerce to new heights, or encouraging people to explore the world, American Express colleagues are constantly redefining what’s possible — and American Express proud to back each other every step of the way.
  • When you join #TeamAmex, you become part of a diverse community of over 60,000 colleagues, all with a common goal to deliver an exceptional customer experience every day.

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American Express Recruitment:

How to Apply:

All the interested and eligible candidates can apply for this post by clicking on the link below:

Apply Link: Click Here

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