Dell walk-in drive for any degree graduates for the role of Technical Support at Gurgaon. The detailed eligibility and venue details for dell walk-in given below.
Table of Contents
Dell Walk-in Drive Details:
| Company | Dell International Services India Private Limited |
| Job Role | Technical Support |
| Qualification | Any degree |
| Experience | 0 – 3 yrs |
| Salary | Not Disclosed |
| Job Location | Gurgaon |
| Venue Location | Gurgaon |
| Venue Date | 8th & 9th July 2019 |
Detailed Eligibility:
Qualifications:
- Any graduate 0-3 year of relevant work experience required
- Undergrad with 1 year of relevant work experience required
- Should be willing to work in shifts in a 24 x7 work environment
- Should be residing within Transport Boundaries
- Excellent telephone soft skills, thorough telephone functional skills & email etiquettes
- Excellent spoken and written English
- Ability to handle stressful situations.
- Goal/Career oriented and self-motivated
Key Responsibilities:
- Solves moderately complex customer issues on any product.
- Provides Technical support in the inbound or outbound contact centre.
- Prioritizes work based on time and complexity requirements. Exercises sensitivity to due process and proper pacing.
- Routes customers when appropriate to proper support queues.
- May identify opportunities for process improvements that contribute to the achievement of business metric goals.
- Solves problems consistently and completely with minimum supervision.
- Partners with team members to obtain resolutions to complex technical issues.
- The first point of contact for customer escalations.
- Performs quality audits.
- Applies introductory knowledge of servers and networks to field non-critical incidents, problems and recurring requests received from enterprise-level customers by following documented Standard Operating Procedures.
- Prioritizes daily activities based on complexity and escalates the issues to the next level
Solves basic problems for customers and attempts to resolve more complex issues
Understands support technologies
Essential Requirements:
- Fluent communication skills
- Time management skills
- Knowledge of job associated database, software and documentation
- Problem-solving skills
- Results Driven
- Strong technical aptitude and troubleshooting skills
How to apply for Dell Walk-in Drive 2019:
Interested and Eligible candidates attend walk-in at the following venue on 8 & 9 July 2019.
Venue Details:
Venue Date: 8 & 9 July 2019
Time: 12.00 pm to 3 pm
Venue:
Dell International Services,
Vipul Tech Square,
Sector – 43, Near Sector 42-43
Rapid Metro Station,
Gurgaon – 122002
