DELL Walk-in Drive 2019 | Any Degree | 8 & 9 July 2019

Dell Off Campus Recruitment 2019

Dell walk-in drive for any degree graduates for the role of Technical Support at Gurgaon. The detailed eligibility and venue details for dell walk-in given below.

Dell Walk-in Drive Details:

Company Dell International Services India Private Limited
Job Role Technical Support
Qualification Any degree
Experience 0 – 3 yrs
Salary Not Disclosed
Job Location Gurgaon
Venue Location Gurgaon
Venue Date 8th & 9th July 2019


Detailed Eligibility:


  • Any graduate 0-3 year of relevant work experience required
  • Undergrad with 1 year of relevant work experience required
  • Should be willing to work in shifts in a 24 x7 work environment
  • Should be residing within Transport Boundaries
  • Excellent telephone soft skills, thorough telephone functional skills & email etiquettes
  • Excellent spoken and written English
  • Ability to handle stressful situations.
  • Goal/Career oriented and self-motivated

Key Responsibilities:

  • Solves moderately complex customer issues on any product.
  • Provides Technical support in the inbound or outbound contact centre.
  • Prioritizes work based on time and complexity requirements. Exercises sensitivity to due process and proper pacing.
  • Routes customers when appropriate to proper support queues.
  • May identify opportunities for process improvements that contribute to the achievement of business metric goals.
  • Solves problems consistently and completely with minimum supervision.
  • Partners with team members to obtain resolutions to complex technical issues.
  • The first point of contact for customer escalations.
  • Performs quality audits.
  • Applies introductory knowledge of servers and networks to field non-critical incidents, problems and recurring requests received from enterprise-level customers by following documented Standard Operating Procedures.
  • Prioritizes daily activities based on complexity and escalates the issues to the next level
    Solves basic problems for customers and attempts to resolve more complex issues
    Understands support technologies

Essential Requirements:

  • Fluent communication skills
  • Time management skills
  • Knowledge of job associated database, software and documentation
  • Problem-solving skills
  • Results Driven
  • Strong technical aptitude and troubleshooting skills

How to apply for Dell Walk-in Drive 2019:

Interested and Eligible candidates attend walk-in at the following venue on 8 & 9 July 2019.

Venue Details:

Venue Date: 8 & 9 July 2019

Time: 12.00 pm to 3 pm


Dell International Services,
Vipul Tech Square,
Sector – 43, Near Sector 42-43
Rapid Metro Station,
Gurgaon – 122002

Share this: