Sitel Group Hiring: Sitel Group schedule to hire eligible candidates for the post of Technical Support Non Voice(Operations). Candidates with the qualification of High school diploma or equivalent in a related field are eligible to apply for this. The detailed eligibility and application process are given below.
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About: Handle 3 million contacts every day. 60000 Employees Worldwide. 145 centers in 27 countries. 350 clients, 36 languages Rated No.1 Contact Center Globally by the Black Book of Outsourcing, 2nd time in a row.
Sitel Group Hiring:
| Company | Sitel India Pvt Ltd |
| Company Website | www.sitel.com |
| Job Role | Technical Support Non Voice (Operations) |
| Qualification | Bachelors in a combination of education and work experience |
| Stipend | As per Company Standards |
| Experience | Any Under Grad or Graduate Freshers |
| Job Location | Hyderabad |
Minimum Qualification:-
- Intermediate (or +2 equivalent).
- Age: 18 years to 35 years
Maximum Qualification:-
Graduates (Undergrads can be considered but should not be regular college students)
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Experience Target:- Call Center experience a plus
Communication skills:- Exceptional Spoken skills in English
Desired Skills:
- Need Excellent Communication skills and written skills in English.
- Must Have strong Technical Knowledge(Hardware, Software and networking Concepts)
Primary Job Responsibilities:-
- International Non Voice (Technical Support)
- Provide Technical Support to International Customers
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Job Summary:-
- Answers inbound calls within guidelines/goals established by the client and management.
- Consistently achieves call quality score goals in order to meet client and customer satisfaction goals.
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Rounds of Interview:–
- HR, Voice and Accent, Tech Test, Typing Test Operations Round.
- All Interviews will happen over telephonic or Skype.
Shifts:- Rotational shifts (Should be comfortable to work in all shifts)
Shift Timings:– Should be flexible to work in US Rotational Shifts.
Working Days:- 5 days working
Weekly Offs:- 2 Week Offs(Rotational and Split)
Transport:- Home Pickup and Home Drop.
How to Apply:
Candidates who are interested can apply for the job by clicking on the link provided below:
Apply Link: Click Here
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