Dell Walk-in Interview 2020 | Any Degree Graduate| January 2020

Published on: January 26, 2020

Dell Walk-in Interview 2020 | Any Degree Graduate| January 2020

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Dell walk-in Interview 2020 – Dell has scheduled to hire for the role of Technical Support Technician for Any degree graduates at Gurgaon. The detailed eligibility and venue details for dell walk-in Interview for Freshers in Gurgaon are discussed below.

Dell Walk-in Interview 2020 :

Company	Dell
Job Role	Technical Support Technician
Qualification	Any Degree
Experience	0-4 Years
Salary	Best In Industry
Job Location	Gurgaon
Venue Location	Gurgaon
Walk-In Date	27 – 28 January 2020

Detailed Eligibility:

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Qualifications:

Education: Candidate Should have Any relevant Certification/Technical Qualification
0 to 4 years of relevant work experience required.
Good Knowledge of PC Hardware/Software for desktop & portable systems

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Requirements:

Undergrad with 1 year of International Call Center Voice experience
Should be willing to work in shifts in a 24 x7 work environment
Should be residing within Transport Boundaries
Excellent telephone soft skills & thorough telephone functional skills
Ability to handle stressful situations.
Ability to deal professionally with irate customers.

Role Responsibilities:

Responsible for providing telephone support for customers on operation or maintenance of Dell products.
Assist phone customers by diagnosing problems, and providing resolutions for technical and service issues.
Responsible for Out of warranty and In warranty solution sales.
Performs work in accordance to standardized policies and procedures.
Applies diagnostic techniques to identify problems, investigate causes and recommend solutions to correct failures.
Documents problems in the support solution database for diagnostics and solution implementation.
Ensure proper escalation procedures are followed.
Responsible for customer satisfaction through effective handling of customer problems.
Work requires strong analytical ability to resolve complex technical issues in addition to effective phone communication skills.

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