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Dell Walk-in Interview 2020 | Any Degree Graduate| January 2020

Dell Walk-in Interview 2020

Dell Walk-in Interview 2020 | Any Degree Graduate| January 2020

Dell walk-in Interview 2020 – Dell has scheduled to hire for the role of Technical Support Technician for Any degree graduates at Gurgaon. The detailed eligibility and venue details for dell walk-in Interview for Freshers in Gurgaon are discussed below.

Dell Walk-in Interview 2020 :

Company Dell
Job RoleTechnical Support Technician
QualificationAny Degree
Experience0-4 Years
SalaryBest In Industry
Job LocationGurgaon
Venue LocationGurgaon
Walk-In Date27 – 28 January 2020

Detailed Eligibility:

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Qualifications:

  • Education: Candidate Should have Any relevant Certification/Technical Qualification
  • 0 to 4 years of relevant work experience required.
  • Good Knowledge of PC Hardware/Software for desktop & portable systems

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Requirements:

  • Undergrad with 1 year of International Call Center Voice experience
  • Should be willing to work in shifts in a 24 x7 work environment
  • Should be residing within Transport Boundaries
  • Excellent telephone soft skills & thorough telephone functional skills
  • Ability to handle stressful situations.
  • Ability to deal professionally with irate customers.

Role Responsibilities:

  • Responsible for providing telephone support for customers on operation or maintenance of Dell products.
  • Assist phone customers by diagnosing problems, and providing resolutions for technical and service issues.
  • Responsible for Out of warranty and In warranty solution sales.
  • Performs work in accordance to standardized policies and procedures.
  • Applies diagnostic techniques to identify problems, investigate causes and recommend solutions to correct failures.
  • Documents problems in the support solution database for diagnostics and solution implementation.
  • Ensure proper escalation procedures are followed.
  • Responsible for customer satisfaction through effective handling of customer problems.
  • Work requires strong analytical ability to resolve complex technical issues in addition to effective phone communication skills.

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How to Apply Dell Walk-in Drive 2020 :

All interested and eligible candidates can attend the Dell walk-in drive in Gurgaon at the following venue on 27 – 28 January 2020.

Venue Details:

Date: 27 – 28 January 2020 Time: 12 PM to 3:00 PM

Venue:

Dell International Services,
Vipul Tech Square, Sector – 43,
Near Sector 42-43 rapid metro station,
Gurgaon – 122002

Note: Please carry an updated CV, a valid Govt. ID proof & passport size photographs.

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