Microsoft Recruitment 2021: Applicants are invited for the Job Post of Support Engineer at Microsoft. the detailed Microsoft requirement and Microsoft application process further below in the article.
So, Microsoft Corporation is an American multinational technology company with headquarters in Redmond, Washington. It develops, manufactures, licenses supports, and sells computer software, consumer electronics, personal computers, and related services.
Microsoft Recruitment 2021:
|Job Role:||Support Engineer|
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- Scope a customer issue by collecting the relevant facts and investigate the problem by doing your own research and by involving other teams as needed.
- Consult and collaborate with your immediate peers or colleagues around the world and with management and engineering to resolve service issues.
- Act internally as a customer advocate.
- Empower customers to find information, self-solve when they decide to, and learn more about Microsoft products, services, and support.
- Advise customers on how to gain additional value from their Microsoft products.
- Document your technical work and research to help your colleagues, improve the product, and improve the support experience.
- Maintain a proactive approach to customer happiness, identifying customer satisfaction concerns, and managing customer expectations.
- Knowledge of MS Office Applications (Word, Excel, PowerPoint)
- Understanding of client/server, networking, and Internet technologies fundamentals.
- Database skills for SQL Server Development / SQL Reporting services.
- Experience in network operations, software support or I.T. consulting.
- Candidates must also have strong customer service, accurate and logical problem solving, communication skills, and the ability to work in a team environment.
- Knowledge about the following areas in SharePoint
How to apply for the Microsoft Off Campus Drive 2021?
All interested and Microsoft Recruitment eligibility criteria of the candidates can apply for the Microsoft campus drive 2021 by the following link as soon as possible
Apply Link: Click Here
Also, You must be interested in Edureka Recruitment 2020 As a Technical Consultant.