VMware Recruitment 2020 for Technical Support Engineer | B.E/B.Tech |
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VMware Recruitment 2020 – VMware scheduled to hire Technical Support Engineer for B.E/B.Tech graduates at Bangalore Office. The detailed eligibility criteria and application process for VMware Off Campus Drive 2020 are mentioned below.
VMware Recruitment 2020:
|Job Role||Technical Support Engineer|
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- Candidate must have a Bachelor’s Degree
- Work experience of 1-3 yrs. in Technical domain
- Experience in providing voice based Technical Support is a key requirement
- Experience in Virtualization & Cloud computing will be preferred
- VDI Certification will be an added advantage/
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- Ability to learn and follow defined support and root-cause analysis processes.
- Increasing ability to solve practical problems without assistance and deal with a variety of variables in situations where only limited information may initially exist.
- Ability to interpret a variety of instructions furnished in written, oral, hands-on, or diagram form.
- Knowledge of management contacts in the system for technical assistance
- Database concepts, networking and storage concepts/ terminology; FTP client usage, knowledge on Microsoft products. Positive and constructive attitude.
- Comfortable facing new challenges and technologies. Excellent communication (oral & written) skills.
- Fluent written and verbal communication skills in English.
- Good level of technical understanding of more than one of the following technologies: Networking, Storage, Linux, TCP/IP, Windows Clustering/DHCP/DNS, Windows 2003/2008
- The logical approach to problem-solving.
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- Resolve customer’s issues via the telephone, email or WebEx session
- Reproducing issues in-house and responding back in a timely manner.
- Regular follow-ups with customers with recommendations, updates and action plans.
- Escalate issues in a timely manner according to Standard Operating Procedures
- Participate in technical communications within the Technical Support Team to share best practices and learn about new technologies.
- Focus on an area of technical specialization and attend technical trainings,
- Read and work with other Technical Support Engineers on cases which will help cultivate that expertise.
- Create new knowledge base articles to capture new learning’s for reuse throughout the organization.
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How to Apply for VMware Recruitment 2020?
All interested and eligible candidates for VMware Off Campus Drive 2020 can apply for this position online by the following link as soon as possible.
To Apply: Click here
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