CGS Recruitment 2020 for Associate Technical Support Engineer | B.E/B.Tech |
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CGS Recruitment 2020 – CGS scheduled to hire Associate Technical Support Engineer for B.E/ B.Tech graduates at Hyderabad. The detailed eligibility and application process for CGS Off Campus Drive 2020 are mentioned below.
CGS Recruitment 2020:
|Job Role||Associate Technical Support Engineer|
|Job Location||Hyderabad (Telangana)|
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- Education: Candidate should be B.E/ B.Tech
- Knowledge of OS (XP, Win 8, Win 10) & Standard Application – Installation, configuration & Troubleshooting.
Experience in hardware troubleshooting, installation, configuration.
- In-depth knowledge of desktop operating systems and Microsoft Office products(MS office 2007, 2010, 2013).
- Knowledge of Installation and troubleshooting Network Printers, scanners, Antivirus, and VPN clients.
- Basic Networking knowledge (connecting switches/routers, Access points and should be able to help network team while configuring them).
- SLA Management & Good knowledge of IP addressing.
- Address user tickets regarding hardware, software and networking.
- Maintain computer peripheral devices and all inventory.
- Knowledge of Patches installation – User End (from SCCM / WSUS Server).
- Good knowledge of Domain environment – AD (User creation & policies).
- Knowledge in DNS & DHCP (IP Scope) & Remote-control tools, End user interaction.
- Knowledge of the type of Data backup & applications. Desktop, Laptop & server issues.
- Network Protocols (TCP/IP, http, UDP, etc….)
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Roles & Responsibilities:
- Assist & respond to technical and customer queries.
- Ensure all contacts are documented using the tracking tool.
- Ensure customers are satisfied with the services offered.
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How to Apply for CGS Recruitment 2020?
Interested and eligible candidates can apply for this drive online by the following link as soon as possible.
To Apply: Click here
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