Infosys Off Campus Drive

Infosys Walk-in Drive 2020 | B.E/B.Tech/Any Degree | February 2020

Infosys Walk-in Drive 2020 – Infosys scheduled to hire International Voice Process (Customer Support) for B.E/B.Tech/Any Degree graduates at Bangalore. The detailed eligibility criteria and venue details for Infosys Walk-in Jobs 2020 are mentioned below.

Infosys BPM Walk-in Drive 2020 Details:

CompanyInfosys
Company’s Website https://www.infosys.com/
Job RoleInternational Voice Process (Customer Support)
QualificationB.E/B.Tech/Any Degree
Experience0 – 5 years
SalaryBest in Industry
Job LocationBangalore
Venue LocationBangalore
Venue Date29 February 2020
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Detailed Eligibility:

  • Qualification: Candidate must be Any Graduate with no backlogs
  • Experience: 0 – 5 years
  • Shifts: Flexible for 24/7 shifts

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Skills:

  • Proven customer support experience or experience as a client service representative
  • Excellent communications skills
  • Ability to listen and active problem-solving skills
  • Good interpersonal skills
  • Ability to handle the pressure
  • Ability to multi-task, prioritize, and manage time effectively

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Job Description:

  • Manage large amounts of incoming and outgoing calls
  • Answer calls professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints.
  • Identify and assess customers’ needs to achieve satisfaction
  • Build sustainable relationships and trust with customer accounts through open and interactive communication
  • Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken. Process orders, forms and applications.
  • Follow up to ensure that appropriate actions were taken on customers’ requests.
  • Refer unresolved customer grievances or special requests to designated departments for further investigation.
  • Should be ok to work in 24X7 environment and night shifts.
  • Should be ready to work in a target oriented portfolio

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How to Apply for Infosys Walk-in Drive 2020?

All interested and eligible candidates can attend this Infosys Walk-in Jobs 2020 at the following venue on 29 February 2020.

Note: Mention DS-Sneha on top of their resume

Venue Details:

Date: 29 February 2020 (Saturday) Time: 10:30 AM to 12:30 PM

Venue:

Infosys BPM Ltd
#785, Ground Floor Axis Sai Jyoti
15th Cross 100 Feet Road
Sarakki, 1st Phase J P Nagar
Landmark – Sindhuri Convention Hall.
Bangalore

Contact: DS-Sneha (6366233488)/ DS- Farzana (6366552567)

The candidate should carry below-mentioned documents in Original:

  • Carry a print out of this email along with your updated resume
  • Carry all your educational and employment documents
  • 2 Colour Passport Size Photographs
  • ID Proof – Pan Card, Driving License, Voters ID, and Passport. AADHAAR CARD-Mandatory

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